Koszyk

VAT

Łącznie do zapłaty

0,00 EUR

+48 81 451 15 31

Pn.-Pt. 8:00 - 16:00

B2B Temared

CONDITIONS OF THE ADDITIONAL WARRANTY

CAR TRAILERS MANUFACTURED BY

TEMARED LIMITED LIABILITY COMPANY IN SWIDNIK

- TERMS OF THE PROGRAM "REGISTER A PRODUCT AND BENEFIT FROM THE PLUS WARRANTY

§ 1

General information

This document sets out the terms and conditions of an additional commercial warranty (hereinafter referred to as: Additional Warranty or Warranty Plus) granted to the Buyer by the Producer TEMARED Spółka z ograniczoną odpowiedzialnością with its registered office in Świdnik (ul. Al. Lotników Polskich 1, 21-040 Świdnik), entered in the register of entrepreneurs kept by the Lublin-Eastern District Court in Lublin, with its registered office in Świdnik VI, Economic Division of the National Court Register, under KRS number 0000759548, with NIP number 7123238671, for car trailers produced by TEMARED Spółka z ograniczoną odpowiedzialnością, with its registered office in Świdnik, within the framework of the program entitled "REGISTER THE PRODUCT AND GET THE WARRANTY PLUS"

§ 2

Definitions

2.1 Additional Warranty or Plus Warranty - a commercial warranty granted directly by the manufacturer for the product, which takes effect immediately after the expiry of the manufacturer's standard warranty (extension of the standard quality warranty).

2.2 Manufacturer's Warranty - factory warranty provided by the manufacturer.

2.3 Guarantor - TEMARED Spółka z ograniczoną odpowiedzialnością whose registered office social is in Świdnik

2.4 Buyer – the entity that purchased the Product from the Seller.

2.5 Product – products and equipment components manufactured TEMARED Sp. z oo, as well as their spare parts purchased by the Buyer from the Seller.

2.6 Seller - any entity from which the Buyer purchases the Product, which will be confirmed by a sales document - a VAT invoice or receipt

2.7 Manufacturer - TEMARED Spółka z ograniczoną odpowiedzialnością based in Świdnik.

2.8 General Conditions - these general conditions define the rules for organizing and the conditions for participating in the promotion.

2.9 Program - this action called "REGISTER THE PRODUCT AND GET MORE WARRANTY" organized by the Producer, allows to obtain an additional one-year warranty from the Producer for the Product, according to the conditions specified in the warranty card attached to the Product, and to obtain access to e-mail notifications, for example. The program is organized by the manufacturer and gives the right to an additional year of manufacturer's warranty, according to the conditions specified in the warranty card attached to the product, and to access to e-mail notifications, for example on the necessary product evaluations as well as information on product innovations, technical support text messages and industry news from the manufacturer, addressed to those who, according to the conditions defined in the rules, purchase the product and declare their participation in the program.

2.10 Participant - any person who meets all the conditions set out in the Terms and Conditions, who has purchased a Product, who has read and accepted the Terms and Conditions and who has applied to participate in the Program, subject to the conditions set out in these Terms and Conditions.

2.11 Application for registration - the submission by the participant of an application for participation in the promotion, including in particular: a correctly completed application form (available electronically at: https://temared.com/zarejestruj-produkt) containing the following data: name, surname, telephone number, street, house number, city, postal code, country, VIN number of the trailer and date of purchase. In addition, a scan/photograph of the product purchase receipt (containing a description of the product model and VIN number) is required;

2.12 Proof of purchase – receipt or VAT invoice for the purchase of the Product, including the Product model and VIN number.

§ 3

Rights under the supplementary guarantee

3.1 The additional warranty does not affect the buyer's rights under the warranty rules for defects in the goods sold against the seller.

3.2 The additional warranty is provided free of charge if the buyer meets the conditions specified in this document, for an additional period of 12 months, which begins on the day following the expiration of the manufacturer's warranty period (in case of correct registration to the program, the standard 2-year manufacturer's warranty will be extended to 3 years).

3.3 The scope of the additional warranty includes:

1) Structural components of the chassis - frame components, drawbar components;

2) structural elements of the body - sides, floor;

3) electrical installations.

3.4 The additional warranty does not cover:

1) defects and damages discovered or reported after the expiry of the additional warranty period;

2) natural wear and tear of consumable parts such as brake linings and their components, brake cables and their components, tire tread, bulbs, etc. and deterioration of the aesthetics of the product resulting from its use and the passage of time;

3) defects and damages caused directly or indirectly by natural forces such as hail, lightning, frost, water, salt, effects of chemical substances, UV rays, etc.;

4) Defects and damages resulting directly or indirectly from: failure to follow the instructions for use, improper use of the Product, use of unsuitable consumables (e.g. lubricants, oils, etc.) or chemicals intended for cleaning surfaces, or use of parts/components not recommended by the manufacturer;

5) defects and damages caused directly or indirectly by a change in the original form or function of the product, including product malfunction caused by a conflict between self-assembled components or parts;

6) defects and damages caused directly or indirectly during transport of the product, caused by improper use or storage of the product, caused by use of the product contrary to its intended purpose or instructions for use;

7) damage resulting from unforeseen events (power failures, fires, floods, collisions and traffic accidents, etc.)

8) damage resulting from use of the product under conditions or in a manner inconsistent with the manufacturer's specifications or operating instructions and in abnormal weather conditions;

9) defects and damage to the product which may be directly or indirectly caused by the use of the product, which was not in perfect working order and/or which had a mechanical defect at the time the defect or damage occurred

10) Consumable components and equipment items covered by a separate warranty;

11) surface corrosion caused by the impact of stones, gravel or other abrasive materials

12) discoloration of galvanized sheet metal due to weathering

3.5 The buyer loses his rights under the additional warranty in the following cases:

1) Failure to follow the instructions for use of the product, including misuse of the product;

2) failure to carry out the periodic inspection of the Product by the Guarantor's service (or indicated by the Guarantor) within the time limits indicated in the user manual (periodic inspections are not carried out within the framework of the warranty granted and are subject to a charge)

3) Not reporting the defect immediately after discovering it, but at the latest within 7 days following it.

4) if the product is found to be incomplete, if unauthorized repairs have been made to the product, if trailer components have been modified or if structural changes have been made

5) failure to perform the actions described in the instructions for use, which the buyer is required to perform himself and at his own expense.

3.6 Claims under the additional warranty must be addressed to the producer - TEMARED Spółka z ograniczoną odpowiedzialnością, based in Świdnik.

§ 4

Obtaining additional security

4.1 The acquisition of the right to the Plus Warranty is possible within 30 days of purchase of the product. The subsequent acquisition of the right to the Plus Warranty within the framework of the Program is not possible.

4.2 Acquisition of the right to the Plus Warranty is possible after registering the purchased Product in the Program on the Manufacturer's website : https://temared.com/zarejestruj-produkt. The prerequisite for using the program and acquiring the right to the Plus Warranty is to correctly fill out and submit the registration form within 30 days from the date of purchase of the product resulting from the proof of purchase . To correctly fill out the registration form, it is necessary to fill in all the mandatory fields of the registration form, including all the data indicated therein, and attach the proof of purchase. The participant's compliance with the deadline for submitting the registration application is determined by the date of submission of the form.

4.3 After submitting the registration application, the participant will receive a verification email to the email address provided in the form - to confirm the participant's registration in accordance with the instructions sent in the email, and then, after confirmation of the registration and positive verification of the registration application, the participant will receive, to the email address provided in the form, a confirmation of acceptance of the application for registration in the Warranty Plus program, which is equivalent to a confirmation of the extension of the manufacturer's warranty for an additional year. The electronic information on the acceptance of the application constitutes a certificate extending the manufacturer's warranty to 3 years. In the event of a complaint regarding a Product during the extended period, it will be sufficient to attach, in addition to the documents specified in the General Conditions of Warranty for Car Trailers from the manufacturer - TEMARED Spółka z ograniczoną odpowiedzialnością with headquarters in Świdnik, a printout of the information on acceptance of the Notification of registration in the Program.

4.4 Each Participant may participate in the Program by registering the purchase of any number of Products. A proof of purchase per Product may only be registered once in the Program. If the same proof of purchase is submitted more than once or by more than one Participant for a given Product, the first correctly submitted registration request will be accepted. Subsequent registration requests for the same Product, confirmed by the same proof of purchase, will not be accepted.

4.5 Verification of the correctness of the application for participation in the Program is carried out by the Organizer. As part of the verification activities, communication with the Participant may take place at the email address, correspondence address or telephone number provided in the Application for Registration. If the Organizer identifies gaps in the Application for Registration that can be completed or if reasonable doubts arise as to the correctness of the Application for Registration, including the Participant's right to complete the Application for Registration or the need for the Organizer to obtain additional information, the Participant is obliged to take the measures indicated by the Organizer within 14 days from the date of the request, otherwise the application for registration will be considered incorrect and the right to the Plus Guarantee will be denied.

4.6 To benefit from the Program and submit a registration application, the Participant must read and accept the content of these General Conditions and consent to the processing of his/her personal data for the purposes of the execution of the Program, including the granting of the right to the Plus Guarantee and the handling of complaints, which the Participant confirms by submitting a registration application.

4.7 By registering for the program, the participant, in addition to the right to the Plus Warranty, has access to e-mail notifications, for example about necessary product inspections, as well as information about product news, text information about technical support and industry information from the manufacturer, and he agrees to the processing of personal data for the purposes of the program in this regard, which he confirms by sending the registration application.

§ 5

Other conditions of the Plus warranty

The general warranty conditions Plus of the manufacturer TEMARED Spółka z ograniczoną odpowiedzialnością, Świdnik, specified in the warranty booklet attached to the product, apply to all issues not regulated in this document.

§ 6

Data protection

6.1 The Administrator of the Participant's personal data provided in the Registration Application is TEMARED Spółka z ograniczoną odpowiedzialnością with its registered office in Świdnik (ul. Al. Lotników Polskich 1, 21-040 Świdnik) entered in the Register of Entrepreneurs kept by the Lublin-Eastern District Court in Lublin with its registered office in Świdnik VI Economic Division of the National Court Register under KRS number 0000759548, having NIP number 7123238671, share capital of PLN 1,768,500.00, hereinafter referred to as the "Company" or the "Administrator". Due to the implementation of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC ("RODO"), information regarding the processing by the Administrator of personal data of participants in the "REGISTER THE PRODUCT AND RECEIVE THE PLUS WARRANTY" Program is presented below.

6.2 Each participant who wishes to take part in the program is obliged to familiarize himself with the rules of data processing set out in these terms and to consent to the processing of personal data . in these terms and conditions and to consent to the processing of personal data. If he does not consent to the processing of personal data, he will not participate in the program.

6.3 Regarding data protection, you can contact us by email: odo@temared.com or by post to the above-mentioned address of the administrator.

6.4 Your personal data will be processed by the Administrator for the following purposes:

a) to participate in the program "REGISTER THE PRODUCT AND RECEIVE THE PLUS WARRANTY", in this case the basis for the processing of personal data is the consent of the program participant, i.e. the provision of Article 6, paragraph 1, point a), of the RODO;

(b) to carry out direct marketing activities towards you - if, by submitting a registration request, you have given your separate consent to such activities (the legal basis for data processing is consent, i.e. the provision of Article 6(1)(a) of the Implementing Regulation of the Personal Data Processing Directive);

(c) comply with a legal obligation imposed on the controller by applicable law, in particular tax law (the legal basis for the processing is Article 6(1)(c) GDPR);

(d) contact you via the available contact forms, which constitutes a legitimate interest of the controller (the legal basis for data processing is Article 6(1)(f) GDPR);

(e) in order to carry out analyses, i.e. to produce compilations, analyses, statistics and reports for internal purposes, which constitutes the legitimate interest of the controller (the legal basis for data processing is the provision of Article 6(1)(f) of the RODO);

(f) for the purposes of customer satisfaction surveys, in which case the legal basis for the processing is the legitimate interest of the controller of the personal data (Article 6(1)(f) of the RODO); for this purpose, you have a right to object.

6.5 Personal data will be transferred to entities operating ICT systems and providing information tools, to entities providing maintenance services, to entities operating and maintaining the IT network, to marketing and advertising agencies, to entities providing auditing, advisory and consulting services to the Administrator, as well as to other controllers of personal data acting on their own behalf, in particular: entities carrying out postal or courier activities. Your personal data will not be transferred to a third country. Your personal data will not be subject to automated decision-making or profiling.

6.6 Your personal data will be processed - depending on the purposes of the processing - for the following periods:

- if you participate in the Program, your personal data will be processed until the limitation period for claims related to your participation in the Program, including the duration of the manufacturer's warranty extension, and for the period resulting from applicable legislation, in particular tax legislation, which imposes certain legal obligations on the Administrator;

- in the case of consent to direct marketing activities towards you, your data will be processed for a period of three years, unless you withdraw your consent before the expiry of this period.

6.7 The processing of data for direct marketing purposes is carried out on the basis of consent, in accordance with Article 6(1)(a) of the RODO. In addition to consent to the processing of personal data for direct marketing purposes - for the proper implementation of this purpose - the data subject must also consent to receive from the administrator commercial information within the meaning of the Act of 19 July 2002 on the provision of services by electronic means, i.e. information about the administrator's services by e-mail or by a designated telephone number, and consent to communication by means of telecommunications terminal equipment and automatic calling systems in accordance with Article 172 of the Act of 16 July 2004. Telecommunications Act. In the case of processing of personal data for direct marketing purposes, the person who has given consent has the right to withdraw it at any time, which does not affect the processing of data before the withdrawal. The withdrawal of consent without specifying at the same time whether it concerns consent to the processing of data for direct marketing purposes, to the receipt of commercial information or to the use of terminal equipment by the controller in accordance with telecommunications legislation, shall be deemed to mean that the data subject requests the withdrawal of the three aforementioned consents. As a result, the controller will cease to undertake any direct marketing activities with respect to that person and will delete or anonymize his or her personal data.

6.8 The data subject has the following rights:

1) The right to request access to your personal data;

2) The right to request rectification of personal data when the data is incorrect, and the right to request that the data be completed when the data is incomplete;

3) The right to request the erasure of personal data to the extent that there is a circumstance justifying such request, as provided for by law (i.e. Article 17 of the RODO);

4) the right to request the limitation of the processing of personal data, in the cases provided for by law (i.e. Article 18 of the RODO);

5) the right to object to the processing of personal data for reasons relating to his or her particular situation, where the processing is carried out in order to pursue the legitimate interests of the company;

6) the right to data portability.

6.9 The data subject also has the right to lodge a complaint with the supervisory authority - the President of the Office for Personal Data Protection (ul. Stawki 2; 00-193 Warsaw), if he or she considers that the processing of personal data carried out by the Company violates the provisions of the RODO.

6.10 The provision of your personal data is necessary to participate in the Program. If you do not provide your personal data, you will not be able to register and participate in the Program. The Program.

6.11 The full content of the Organizer's privacy policy as administrator of the website is available at the following address: www.temared.com https://temared.com/b2b-temared/polityka-prywatnosci.

§ 7

Final provisions

7.1 The Regulations shall enter into force on 01.01.2025 and shall be valid for an indefinite period.

7.2 The Producer reserves the right to terminate the Program at any time and will announce it on the website : https://temared.com/zarejestruj-produkt. Termination of the Program does not affect the Registration Applications that have been accepted up to the time of termination of the Program and the Registration Applications that have not yet been accepted, but which, before the end of the Program period, have been correctly completed and sent to the Manufacturer in accordance with the Regulations.

7.3 Participation in the Promotion is subject to the Participant reading and accepting these General Conditions by checking the corresponding box when registering for the Program.

7.4 For all matters not covered by these general terms and conditions, the provisions of Polish law shall apply.

7.5 To the extent permitted by law, the Organizer has the right to amend the Rules. In this case, the Organizer will inform Participants of the amendment 7 days before the new Rules come into force, by means of an electronic message. The amendment to the Rules will come into force within 7 days of its publication on the Organizer's website. The Organizer undertakes that in the event of an amendment to the Rules, this will not affect the rights already acquired by the Participants and will not worsen the conditions of the Program for those who have already participated in it. In the event of an amendment to the Rules, Participants will have the right, without any consequences, to withdraw from the Program.

  • OFERTA
  • Firma
  • B2B Temared
  • Kontakt
  • MOJE KONTO